This policy explains how Lamy handles information submitted through the procurement website. Typical information includes name, work email, company or school, phone number, country, product category, and project notes. The information is used to respond to requests, prepare catalog guidance, route documentation questions, and maintain business communication records.
Lamy uses submitted details to evaluate product fit, prepare supply-program recommendations, respond to compliance-document requests, and coordinate distributor or dealer inquiries. We do not require sensitive personal information for standard procurement discussion, and users should not submit payment data, private student information, or confidential internal credentials through the inquiry form.
Information may be shared with relevant internal team members or authorized service partners when needed to answer an inquiry. Records may be retained for business follow-up, quote history, and quality review. Buyers may request correction or removal of contact details when continued follow-up is no longer required.
Lamy applies reasonable administrative and technical measures to protect submitted information. No website transmission is completely risk free, so confidential specifications should be shared through agreed business channels after initial contact.